Shipping Policy
Shipping Policy
Last updated: 12/11/2025
This Shipping Policy outlines how we deliver orders placed on desimealsuae.com.
1. Processing Time
Orders are processed within [3-5] business days (excluding weekends and public holidays) after receiving your order confirmation.
2. Shipping Methods & Delivery Destinations
We ship to the following locations: [list areas / regions / countries].
Available shipping methods may include standard or express delivery.
3. Shipping Charges
Shipping cost is calculated based on order weight, delivery address, shipping method selected.
Free shipping (if offered) is applicable for orders above [amount] within [area].
4. Estimated Delivery Time
| Region | Estimated Delivery Time (after dispatch) |
|---|---|
| Local / Same City | 1-2 business days |
| Within State / Region | 2-5 business days |
| Other States / Regions or Countries | 5-10 (or more) business days |
These are estimates; actual delivery may vary due to external factors.
5. Tracking & Dispatch Notifications
Once your order is dispatched, we will send you a tracking number (if applicable) so you can monitor delivery.
6. Shipping Restrictions & Delays
Certain remote areas or addresses may incur additional charges or longer delivery time.
We are not responsible for delays caused by customs, natural disasters, or factors beyond our control.
Ensure your address is correct; we are not responsible for loss due to incorrect address provided by you.
7. Damaged or Lost Items
If item is damaged during shipping, please notify us within [number] days with photo proof.
Lost packages must be reported within [number] days. We will work with the courier to investigate; refunds or replacements subject to courier policy.
8. International Duties and Taxes (if applicable)
If shipping outside our base country, you may be responsible for any customs, import duties or taxes.